Frequently asked questions

Downloads and Licensing

Do I need to renew my license every year?


Yes. A LOBTracker license is a subscritption license. When you buy it, it comes with one years SMA (Support and Maintenance Agreement) which includes free upgrades.




Can I install LOBTracker on more than one machine?


No. LOBTracker is per machine. If you wish to use on more than one machine you will need an additional license. Please contact us if you wish to inquire about a site license. You can move your license from one machine to another. Inside LOBTracker - select Help - About and make a note of your license Id and Password. Select De-Activate. Then install LOBTracker on your new machine from https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe This will start as a trial. You can enter your exisitng license details to Activate it.




How do I move my license to a new PC?


You can move your license from one machine to another. Inside LOBTracker - select Help - About and make a note of your license Id and Password. Select De-Activate. Then install Project Tracker on your new machine from https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe This will start as a trial. You can enter your exisitng license details to Activate it.




Where do I download LOBTracker from?


https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe




How do I move my license to a new PC using the customer portal


If you are unable to move your license using the deactivate option inside LOBTracker you can do this using the customer portal. You will need your customer ID and password which were sent to you when you purchased the software. Go to https://secure.softwarekey.com/solo/customers/Default.aspx?AuthorID=4787377 and enter the security details. Select Licenses and Activations Click the license to deactivate Select Manage Installations Click the Red Cross by the license to decativate Confirm if you wish to deactivate the license The license will now be deactivated and the software can be installed on a new PC and licensed using the details sent to you when it was purchased.





Primavera P6

How do I import P6 xer files?


Firstly you need to export a project file as an xer file. In LOB Tracker select the Primavera P6 option on the Home tab and select XER file. Then select the Project xer file. Click Import to create the report.




How do I import directly from the P6 database?


This is only recommended if you are using a database on your own computer. In LOBTracker select the Primavera P6 option on the Home tab and select database. Connections can be made to SQL, Oracle or SQLLite databases. Select the required database type from the dropdown and complete the connection details as required. The example below shows a typical SQL connection. Click Test to test the connection. If that works click Connect. Then select the Project(s) to import.




How do I configure a P6 file for LOBTracker


Please read this document





Pricing and System requirements

What versions of Windows are supported?


All versions after Windows 7 with 32 or 64 bit operating systems.




How much does LOBTracker cost?


A one year license costs $199. For multiple purchases please email contact@willmer.co.uk To purchase a license visit our shop at http://sites.fastspring.com/willmer/product/lobtrackersubscription





Microsoft Project

How do I import directly from Microsoft Project?


Click the Microsoft Project button on the Home Tab




How do I set up a Microsoft Project file for LOBTracker


Please read this document





Frequently asked questions

Downloads and Licensing

Do I need to renew my license every year?


Yes. A LOBTracker license is a subscritption license. When you buy it, it comes with one years SMA (Support and Maintenance Agreement) which includes free upgrades.




Can I install LOBTracker on more than one machine?


No. LOBTracker is per machine. If you wish to use on more than one machine you will need an additional license. Please contact us if you wish to inquire about a site license. You can move your license from one machine to another. Inside LOBTracker - select Help - About and make a note of your license Id and Password. Select De-Activate. Then install LOBTracker on your new machine from https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe This will start as a trial. You can enter your exisitng license details to Activate it.




How do I move my license to a new PC?


You can move your license from one machine to another. Inside LOBTracker - select Help - About and make a note of your license Id and Password. Select De-Activate. Then install Project Tracker on your new machine from https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe This will start as a trial. You can enter your exisitng license details to Activate it.




Where do I download LOBTracker from?


https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe




How do I move my license to a new PC using the customer portal


If you are unable to move your license using the deactivate option inside LOBTracker you can do this using the customer portal. You will need your customer ID and password which were sent to you when you purchased the software. Go to https://secure.softwarekey.com/solo/customers/Default.aspx?AuthorID=4787377 and enter the security details. Select Licenses and Activations Click the license to deactivate Select Manage Installations Click the Red Cross by the license to decativate Confirm if you wish to deactivate the license The license will now be deactivated and the software can be installed on a new PC and licensed using the details sent to you when it was purchased.





Primavera P6

How do I import P6 xer files?


Firstly you need to export a project file as an xer file. In LOB Tracker select the Primavera P6 option on the Home tab and select XER file. Then select the Project xer file. Click Import to create the report.




How do I import directly from the P6 database?


This is only recommended if you are using a database on your own computer. In LOBTracker select the Primavera P6 option on the Home tab and select database. Connections can be made to SQL, Oracle or SQLLite databases. Select the required database type from the dropdown and complete the connection details as required. The example below shows a typical SQL connection. Click Test to test the connection. If that works click Connect. Then select the Project(s) to import.




How do I configure a P6 file for LOBTracker


Please read this document





Pricing and System requirements

What versions of Windows are supported?


All versions after Windows 7 with 32 or 64 bit operating systems.




How much does LOBTracker cost?


A one year license costs $199. For multiple purchases please email contact@willmer.co.uk To purchase a license visit our shop at http://sites.fastspring.com/willmer/product/lobtrackersubscription





Microsoft Project

How do I import directly from Microsoft Project?


Click the Microsoft Project button on the Home Tab




How do I set up a Microsoft Project file for LOBTracker


Please read this document





S Curves, Project Tracker

© 2020 Willmer Limited

63 Limes Avenue

Aylesbury

Bucks

United Kingdom

United Kingdom

Company

Project Tracker

LOBTracker

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