Question 1

Do I need to renew my license every year?

Answer

Yes. A LOBTracker license is a subscritption license. When you buy it, it comes with one years SMA (Support and Maintenance Agreement) which includes free upgrades.

Question 2

Can I install LOBTracker on more than one machine?

Answer

No. LOBTracker is per machine. If you wish to use on more than one machine you will need an additional license. Please contact us if you wish to inquire about a site license. You can move your license from one machine to another. Inside LOBTracker - select Help - About and make a note of your license Id and Password. Select De-Activate. Then install LOBTracker on your new machine from https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe This will start as a trial. You can enter your exisitng license details to Activate it.

Question 3

How do I move my license to a new PC?

Answer

You can move your license from one machine to another. Inside LOBTracker - select Help - About and make a note of your license Id and Password. Select De-Activate. Then install Project Tracker on your new machine from https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe This will start as a trial. You can enter your exisitng license details to Activate it.

Question 4

Where do I download LOBTracker from?

Answer

https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe

Question 5

How do I move my license to a new PC using the customer portal

Answer

If you are unable to move your license using the deactivate option inside LOBTracker you can do this using the customer portal. You will need your customer ID and password which were sent to you when you purchased the software. Go to https://secure.softwarekey.com/solo/customers/Default.aspx?AuthorID=4787377 and enter the security details. Select Licenses and Activations

Click the license to deactivate

Select Manage Installations

Click the Red Cross by the license to decativate

Confirm if you wish to deactivate the license

The license will now be deactivated and the software can be installed on a new PC and licensed using the details sent to you when it was purchased.

Question 6

How do I import P6 xer files?

Answer

Firstly you need to export a project file as an xer file. In LOB Tracker select the Primavera P6 option on the Home tab and select XER file.

Then select the Project xer file.

Click Import to create the report.

Question 7

How do I import directly from the P6 database?

Answer

This is only recommended if you are using a database on your own computer. In LOBTracker select the Primavera P6 option on the Home tab and select database.

Connections can be made to SQL, Oracle or SQLLite databases. Select the required database type from the dropdown and complete the connection details as required.

The example below shows a typical SQL connection.

Click Test to test the connection. If that works click Connect. Then select the Project(s) to import.

Question 8

How do I configure a P6 file for LOBTracker

Answer

Please read this document

Question 9

What versions of Windows are supported?

Answer

All versions after Windows 7 with 32 or 64 bit operating systems.

Question 10

How much does LOBTracker cost?

Answer

A one year license costs $199. For multiple purchases please email contact@willmer.co.uk To purchase a license visit our shop at http://sites.fastspring.com/willmer/product/lobtrackersubscription

Question 11

How do I import directly from Microsoft Project?

Answer

Click the Microsoft Project button on the Home Tab

Question 12

How do I set up a Microsoft Project file for LOBTracker

Answer

Please read this document

Question 13

Do I need to renew my license every year?

Answer

Yes. A LOBTracker license is a subscritption license. When you buy it, it comes with one years SMA (Support and Maintenance Agreement) which includes free upgrades.

Question 14

Can I install LOBTracker on more than one machine?

Answer

No. LOBTracker is per machine. If you wish to use on more than one machine you will need an additional license. Please contact us if you wish to inquire about a site license. You can move your license from one machine to another. Inside LOBTracker - select Help - About and make a note of your license Id and Password. Select De-Activate. Then install LOBTracker on your new machine from https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe This will start as a trial. You can enter your exisitng license details to Activate it.

Question 15

How do I move my license to a new PC?

Answer

You can move your license from one machine to another. Inside LOBTracker - select Help - About and make a note of your license Id and Password. Select De-Activate. Then install Project Tracker on your new machine from https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe This will start as a trial. You can enter your exisitng license details to Activate it.

Question 16

Where do I download LOBTracker from?

Answer

https://lobtracker.s3.eu-west-2.amazonaws.com/LOBTracker.exe

Question 17

How do I move my license to a new PC using the customer portal

Answer

If you are unable to move your license using the deactivate option inside LOBTracker you can do this using the customer portal. You will need your customer ID and password which were sent to you when you purchased the software. Go to https://secure.softwarekey.com/solo/customers/Default.aspx?AuthorID=4787377 and enter the security details. Select Licenses and Activations

Click the license to deactivate

Select Manage Installations

Click the Red Cross by the license to decativate

Confirm if you wish to deactivate the license

The license will now be deactivated and the software can be installed on a new PC and licensed using the details sent to you when it was purchased.

Question 18

How do I import P6 xer files?

Answer

Firstly you need to export a project file as an xer file. In LOB Tracker select the Primavera P6 option on the Home tab and select XER file.

Then select the Project xer file.

Click Import to create the report.

Question 19

How do I import directly from the P6 database?

Answer

This is only recommended if you are using a database on your own computer. In LOBTracker select the Primavera P6 option on the Home tab and select database.

Connections can be made to SQL, Oracle or SQLLite databases. Select the required database type from the dropdown and complete the connection details as required.

The example below shows a typical SQL connection.

Click Test to test the connection. If that works click Connect. Then select the Project(s) to import.

Question 20

How do I configure a P6 file for LOBTracker

Answer

Please read this document

Question 21

What versions of Windows are supported?

Answer

All versions after Windows 7 with 32 or 64 bit operating systems.

Question 22

How much does LOBTracker cost?

Answer

A one year license costs $199. For multiple purchases please email contact@willmer.co.uk To purchase a license visit our shop at http://sites.fastspring.com/willmer/product/lobtrackersubscription

Question 23

How do I import directly from Microsoft Project?

Answer

Click the Microsoft Project button on the Home Tab

Question 24

How do I set up a Microsoft Project file for LOBTracker

Answer

Please read this document

Frequently asked questions

Downloads and Licensing

Do I need to renew my license every year?

Can I install LOBTracker on more than one machine?

How do I move my license to a new PC?

Where do I download LOBTracker from?

How do I move my license to a new PC using the customer portal

Primavera P6

How do I import P6 xer files?

How do I import directly from the P6 database?

How do I configure a P6 file for LOBTracker

Pricing and System requirements

What versions of Windows are supported?

How much does LOBTracker cost?

Microsoft Project

How do I import directly from Microsoft Project?

How do I set up a Microsoft Project file for LOBTracker

Frequently asked questions

Downloads and Licensing

Do I need to renew my license every year?

Can I install LOBTracker on more than one machine?

How do I move my license to a new PC?

Where do I download LOBTracker from?

How do I move my license to a new PC using the customer portal

Primavera P6

How do I import P6 xer files?

How do I import directly from the P6 database?

How do I configure a P6 file for LOBTracker

Pricing and System requirements

What versions of Windows are supported?

How much does LOBTracker cost?

Microsoft Project

How do I import directly from Microsoft Project?

How do I set up a Microsoft Project file for LOBTracker